Frequently Asked Questions
DO I NEED A DEPOSIT?
Yes. We ask for a 50% deposit upon booking which means we can book your photographer, florist and celebrant for your nominated elopement date, and get the legal paperwork going. The remainder is due 28 days prior to the ceremony date. All payments are non-refundable.
CAN I PAY WITH MY CREDIT CARD?
Sure can! We process all Credit Card payments through PayPal. Let us know at the time of booking that you'd like to pay that way and we'll get the ball rolling for you.
WHAT AREAS DO YOU SERVICE?
All Wildhearted Package prices include our travel within most central areas of the Gold Coast, Gold Coast Hinterland, Tweed Coast (to Fingal Head), Tamborine Mountain & most Scenic Rim areas.
Ceremony permits for Package #1, #2, #3 & #4 are to be purchased by the couple if a popular area (i.e beach, park or lookout) is requested.
*Please note: - Lamington National Park - O’Reilly’s Rainforest Retreat, Currumbin Valley, Cabarita Beach Headland, Binna Burra, Springbrook, Upper Crystal Creek, Uki, Murwillumbah, and travel outside of central populated areas within this map will incur travel charges - please enquire.
WHAT FLOWERS CAN I CHOOSE?
After you've booked, your florist will be more than happy to guide the process and help you create something completely unique to you that matches your colour scheme. Wildhearted signature bouquets are legendary and we often have a few out of the box ideas that you may not have considered. After booking with us, we ask that you send our florist a photograph of your ideal bouquet or flower crown and our talented florists will work their magic to create an ideal arrangement just for you.
We love to assist to create completely unique pieces - so don't be afraid to use your imagination!
WHAT ARE THE LEGAL REQUIREMENTS FOR ELOPING?
Before you marry, Australian Law requires that you complete a Notice of Intention of Marriage. This document must be lodged with your celebrant no less than one month before your intended elopement date. After booking with us our Celebrant will contact you directly to help you with all paperwork and assist with your personalised ceremony for the day.
CAN WE RENEW OUR VOWS?
Yes! We would love to help create a beautiful vow renewal ceremony for you. Just ask.
WE LOVE YOUR WORK! CAN WE FEATURE IT ON OUR BLOG?
Totally. Well, with a few commonsense exceptions.
Sharing on Social Media is fine if the correct social media profiles are credited.
Please credit photography to Wildhearted & Hitched (@wildheartedandhitched) in all posts, and wherever you can, the relevant vendor involved (i.e hair/makeup, flowers, celebrant). If you're not sure - drop us a line and we'll help you out!
We're totally down for being published in your blog but only with express written permission.
Email email@example.com with the name of your publication and the pitch and we'll start a conversation.
Got a burning question that's not listed here? Drop us a line and we'll do our best to answer it for you!