Frequently Asked Questions
DO I NEED A DEPOSIT?
Yes. We ask for a 50% deposit upon booking which means we can book your ceremony site, and get the legal paperwork going. The remainder is due 30 days prior to the ceremony date. All payments are non-refundable.
CAN I PAY WITH MY CREDIT CARD?
Sure can! We process all Credit Card payments through PayPal which incurs a small surcharge. Let us know at the time of booking that you'd like to pay that way and we'll get the ball rolling for you.
WHAT FLOWERS CAN I CHOOSE?
After you've booked, our florist will be more than happy to guide the process and help you create something completely unique to you that matches your colour scheme.
Our florist doesn't just do bouquets - she can organise buttonholes and interesting floral creations for your hair (including full crowns, half crowns and signature flowers) and she loves to create completely unique pieces
- so don't be afraid to use your imagination!
WHAT ARE THE LEGAL REQUIREMENTS FOR ELOPING?
We're going to refer you to Candice's website for this question as getting legally hitched is a bit of a process - particularly if you are coming to Australia specifically to get married. If you have any questions - feel free to ask Candice directly and she'll help you out.
WE CAN'T LEGALLY GET MARRIED - CAN WE STILL HAVE A CEREMONY?
Yes - we can definitely create a beautiful commitment ceremony for you without the legal paperwork.
While we are all hoping for same-sex marriage to become legal in Australia, we would be more than happy to assist you in a heartfelt and memorable non-legal ceremony.
CAN WE RENEW OUR VOWS?
Yes! We would love to help create a beautiful vow renewal ceremony for you. Just ask.
CAN WE HIRE JUST A PHOTOGRAPHER?
Of course! Just check out the a la carte options at the bottom of the Pricing Page
DO YOU OFFER DISCOUNTS?
Our packages are substantially discounted already- however if you say, just needed a photographer to go to New Zealand to do a Helicopter elopement with you, we can definitely have that conversation.
Or Tasmania. #justsaying ;)
WE LOVE YOUR WORK! CAN WE FEATURE IT ON OUR BLOG?
Totally. Well, with a few commonsense exceptions.
Sharing on Social Media is fine if the correct social media profiles are credited.
Please credit Wildhearted & Hitched (@wildheartedandhitched) in all posts, and wherever you can, the relevant vendor involved (i.e hair/makeup, flowers, celebrant). If you're not sure - drop us a line and we'll help you out!
We're totally down for being published in your blog but only with express written permission.
Email email@example.com with the name of your publication and the pitch and we'll start a conversation.
All content (photographic and written) is by Erica Wheadon unless specified.
Got a burning question that's not listed here? Drop us a line and we'll do our best to answer it for you!